Restaurant Workplace Violence Quiz

Monday May 20 , 2013

Workplace Violence Quiz

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An early warning sign of workplace violence by an employee is:

A criminal past
Disengaging with others and becoming alienated
Falsification of their employment application
No warning, they just “snapped”
Shouting insults at coworkers

The most common impact on companies as a result of a workplace violence incident is:

Fear and anxiety rises among employees
Lawsuits filed by victims or their families
Negative publicity by the media
A rise in worker’s compensation claims
OSHA inspections and fines

A key line of defense in preventing workplace violence involving employees is:

Training supervisors to recognize and deal with employee problem behaviors
Terminating the employee with problem behavior before it escalates into violence at work
Controlled access to the facilities
Suspending the employee in order to complete a thorough investigation
Knowing the definitive profile that identifies likely perpetrators of violence

In most cases of workplace violence:

An ordinary employee just “snaps”
The supervisor “triggered” the incident with unfair treatment of employees
The employee showed multiple “red flags” in behavior prior to their violent act
The investigation showed the perpetrator killed small animals as a child
The worker would not have been hired if a background check had been conducted

The best violence prevention program for a Fast Food (QSR) restaurant is:

Report suspicious behavior to the police
Close the cash drawer immediately after each transaction
A pre-employment background check
All employees leave together at closing
A comprehensive robbery prevention and training program

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