Wednesday October 01 , 2014

Risk Management Policy and Procedures

Loss Prevention Training Manual"What are my benefits?  What are my responsibilities?  How do I report a problem?  How can I get the supplies I need to do my job?  I have been here 12 months and I have not had an evaluation or a vacation.  Is this an oversight?"

"Suzie told me I need to work every Saturday because she has seniority.  My babysitter charges extra on Saturdays and I thought I only worked Saturdays every other week.  I don’t know if I should ask the boss or just look for another job."

"How do I work this fire extinguisher?   How do I report this hazard?"

How are these questions answered in your company?  Save time, build common understanding amongst workers, and direct daily actions efficiently, effectively, and safely by developing and regularly reviewing your written policies and procedures.  Failure to do this does not mean policies do not exist; it simply means that employees will develop their own methods which through repetition, become the agreed upon policies for the business.

Building Your Loss Prevention Manual

An employee handbook is a collection of policies that help employees understand what is expected of them, and also provides information on an organization’s history and culture.  A policy and procedure manual provides guidance for supervisors and managers on the administration of the organization's policies.  Some items might be covered in both publications but at different levels of detail.

A well-prepared employee handbook will answer at least three-quarters of the routine questions that would otherwise end up on the desk of the human resources professional or being fielded by a supervisor.  When employees know to look in the handbook first, it saves management time.  Moreover, by law, certain information must be provided to employees in writing (e.g., equal employment opportunity (EEO) statements).

Employee handbooks come in all shapes and sizes.  However, there are certain policies that should be included in every handbook--often these are either required by law or protect an employer from legal liability.  In addition, there are policies that are included in almost every handbook because the policy is universally important to both employees and employers.  Finally, there are those policies that are tailored to the organization and focus on a message for employees.  Different organizations are proud of different things, and different organizations have different communication needs.

Two items should always be included in any employee handbook.  The first is an at-will employment statement that includes an effective disclaimer stating that nothing in the employee handbook is intended to or does create a contract of employment.  In addition, every employee should be required to sign a form acknowledging that he or she received a copy of the employee handbook.  The signed form should be kept in the employee’s personnel file.

LossBuster’s parent company LL Training and Consultant Group (LLTCG) offers a policy builder that includes these two documents as well as many other sample policies.  Get your FREE Loss Prevention Analysis now!  We will provide quality information for your review, and work with you to customize a program to suit your business model.  LLTCG utilizes labor-legal interpretations for every state; and provides you with a finished product ready for review by your legal representative.